Website Support Options
Updating your website can be time consuming and frustrating for some, while others consider it their creative zen moments!
Regardless of what you feel, we’re here to make sure you have a website that is free from issues and errors, and has all the information you want on it. That said, we offer two Support programs:
- Standard Support – for technical issues and simple fast fixes
- Advanced Support – we take care of making updates to the site for you.
Advanced Website Support
Updating pages to your site, adding new images, videos, and content is all included with Advanced Support. Adding and removing Groups, Testimonials, and swapping out the video on your homepage – all included! You just fill out the Support Request Form and we’ll take care of the rest.
Adding and designing NEW pages from scratch is a time consuming process and isn’t technically included, we do offer a substantial discount to clients that have an active Advanced Support Plan.
What's Included?
- Updates and edits to existing pages
- Discounted rates on designing NEW pages*
- Updates to your About Us page
- Updates to your Groups page
- Contact information updates
- Additions of Testimonials or FAQs
- Social Media updates
- Homepage Video updates
What's Not Included
- Setting up and designing NEW pages from scratch*
- Creating custom forms
- Editing personal photos or graphics
- Site redesigns
- Large, time-consuming page edits
- Adding personal videos to the site
*Designing New Pages
As mentioned above, adding completely new pages to the site can be time consuming and isn’t included as part of the plan, but we do offer a 50% discount for clients that have an active Advanced Support plan. The cost of developing new pages varies depending on what is being created. We’ll provide you a quote based on each request. Typically with the Plan, new pages tend to run between $25-$75. Obviously without a plan, it’s double.
Pricing
Annual Support Package: Unlimited Requests $125 yearly, billed January 1 (pro-rated accordingly)
Pay per Incident: $35+, depending on the project. New page designs start at $50.
Ready for a Better Travel Website?
Get a free quote from one of our consultants to discuss which option would work best for your needs