Monthly Maintenance, Support, and Hosting
Our Monthly Maintenance and Support Packages cover you for all technical support issues, along with nightly backups, security updates, plugin updates, and a valuable SSL (security) certificate for your website, regardless of package.
Starter Basic Support is reserved for clients with the Starter Website package. It’s a blanket of insurance that covers basic tech support along with several updates.
Standard and Advanced Support packages is for clients choosing with the Deluxe or Professional website packages. Advanced Support, at only $10 more per month, is a great value for clients wanting SpoonDrawer to do most all of their website updates.
Advanced Support, along with complimentary website hosting is reserved for Pro+Marketing package clients. This includes SpoonDrawer’s top support, along with all of the extra marketing requirements that make up the Pro+Marketing package.
Website Hosting
SpoonDrawer websites are hosted on private servers through Flywheel, a Nebraska-based company specializing in WordPress websites. There is an annual fee of $96 per year, billable on May 1, and prorated accordingly.
MONTHLY MAINTENANCE AND SUPPORT PACKAGES
STARTER BASIC SUPPORT
Starter Package Only
STANDARD SUPPORT PACKAGE
Deluxe or Professional Packages
ADVANCED SUPPORT PACKAGE
Deluxe or Professional Packages
PRO+MARKETING PACKAGE
Pro+Marketing Package Only
Included with Starter
$ 39
per month
- Email Support
- Technical Support Issues
- Nightly backups
- SSL Certificate
- Security and Plugin Updates
- Video/Featured Destination Updates
- Updates to About Us
- Updates to Welcome Area
Things We Do For You
$ 59
per month
- Telephone Support
- Technical Support Issues
- Nightly Backups
- SSL Certificate
- Security and Plugin Updates
- Video/Featured Destination Updates
- Update About Us Profiles
- Update Slider Images
- Update Featured Content Areas
- Google Analytics
- One-hour training
MORE Things We Do
$ 69
per month
- EVERYTHING IN STANDARD PLUS:
- Edit and Update Pages for You
- Setup New Pages
- Update Menu Navigation
- Edit/update photos
- Update Logos and Graphics
- Update Group Page
- Add Videos Throughout Site
- Write Page Content
- Photo Album Creation and Setup
- Add Testimonials
- Training Update Sessions
Pro+Marketing Only
$ 99
per month
- ADVANCED SUPPORT PLUS:
- Quarterly Ebook/Offer Designs
- Custom Graphics for Blog Posts
- Quarterly Keyword Analysis Report
- Yearly Marketing Roadmap