Support and Site Updates
What do you need help with?
Review what’s included in each package and then complete the form by first selecting the package you have. If what you need done is not included in your package, it would be considered a fee-based support request. For more information on the Support Packages, visit the Support Options page.
Starter Support
INCLUDES:
- Email/Online Support
- About Us page updates
- Contact Info updates
- Homepage Video updates
Standard Support
EVERYTHING IN STARTER PLUS:
- Telephone Support
- Google Analytics
- One-hour Training
- Welcome Area updates
- FAQ updates
- Logo and Graphics updates
- Testimonials updates
- Social Media updates
Advanced Support
EVERYTHING IN STANDARD PLUS :
- Update and Edit Pages
- Setup New Pages
- Homepage Slider Images
- Featured Content updates
- Photos on Web Pages
- Videos on Web Pages
- Groups Updated
- Photo Album Creation
Fee-Based Support
Fee-based support starts at $20 per incident, but can vary depending on the complexity of the request. Some examples of support requests not included in any package are listed below. Contact us if you need help with something not listed.
- Create Specialized Forms
- Menu Navigation Changes
- Write Page Content
- Photo Editing / Retouching
- Graphic Design
- Complex Page Development
- Multiple Photo Album Galleries
- Site Redesigns
- Additional Training Sessions
- Other items not listed